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BOZO.Agency

Hospitality · 2026

An identity and platform built for direct bookings

A hospitality group relying on third-party platforms wanted a brand and site strong enough to sell directly.

Illustration of gradient brand shapes, colour swatches and a pen tool for creative identity work

Challenge

Inconsistent visual language and a slow, hard-to-navigate site pushed guests back to marketplaces.

Strategy

Define one identity system, rebuild the booking journey mobile-first, and produce a media library that supports every channel.

Execution

Identity system, multilingual site, photography and short-form video production, plus conversion tracking across the booking funnel.

Results

A faster, clearer booking experience with a higher share of direct reservations.

Gallery

Illustration of gradient brand shapes, colour swatches and a pen tool for creative identity workIllustration of layered browser windows with code and interface blocks for web developmentIllustration of gradient video players, a camera and audio waveforms for media production

Illustrative placeholder data. No real client names, awards or certifications are represented.

Attention → Strategy → Execution → Data → Growth

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